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Please be sure to read our terms of service

1.0 By using or accessing our website, you agree to be legally bound by these terms and conditions of use as they apply to your use of or access to our website.

1.1 If you do not wish to be bound by these terms and conditions then you may not use our website.

2.0 Permission for reprints

All material on the site without limitation is protected by copyright and trademark laws. In order to receive permission to reprint any material on the site, please contact us.

3. Modifications to website

3.1 We reserve the right to alter, suspend or discontinue any aspect of our website or the content or services available through it, including your access to it. Unless explicitly stated any new features including new content and/or the sale of new Products/ Services shall be subject to these terms and conditions.

4.0 Information you provide

4.1 We are registered under the Data Protection Act 1998 for Data Protection purposes. Any information that you provide to us is treated as confidential. The following applies to any information you provide to us, for example during any registration or ordering process:

4.2 You authorise us to use, and process any personal information which relates to and identifies you, including but not limited to the IMEI of your phone and your email address, to the extent reasonably necessary to provide the service which is available through our website by us. All such information collected by us shall be referred to in these terms and conditions as 'Personal Information'.

4.3 You must ensure that the Personal Information you provide is accurate and complete and that all ordering or registration details (where applicable) contain your correct IMEI and email address and other requested details. For more information about how we deal with your Personal Information, please read our privacy policy.

5.0 Availability of our website

5.1 We will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other internet connected device.

6.0 Liability

6.1 We exclude all express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to our website or any information or service provided through our website to the fullest extent as permitted.

6.2 We will do our best to ensure that all information published on our website is accurate, but please note that all information on our website is provided on an 'as it is' basis.

6.3 We take no responsibility for any damage that may occur to your mobile phone using the software or codes supplied.

6.4 We are not responsible for any possible damages which may occur with your mobile phone or PC during use or misuse of any software or codes. We are also not responsible for any problems caused by original or hand-made connection cables

7.0 Products & Services

7.1 Products vary for each phone. Our service contains options for how to unlock your selected phone. Methods include unlock codes, software specific to unlocking your phone and reports detailing the most efficient way to unlock your phone.

7.2 Billing is securely processed cgbilling.com and will show as this on your statement, for any billing concerns please contact sales@phoneunlockingshop.com

8.0 Agreement -- By using our site or our service, you are agreeing to these terms and conditions in full.

8.0 Refunds

8.1 We offer a full refund if we are unable to provide an unlock solution for your phone.

8.2 Where a service we provide fails to works as described a full reund will be made, You must claim a refund within 30 days of order by email at sales@phonesunlockshop.com, we will require evidence that the phone is still locked

8.2 If you ask us to provide a code for a 'SIM Locked' or 'SP Locked' handset 'Blacklisted' from a particular network or all major mobile networks we cannot refund your payment as the unlock you paid for must be performed first before we can see that the phone was on the 'Blacklist'."

9.0 Contact

9.1 For any queries please contact us by email at sales@phonesunlockshop.com or by post to Phone Unlock Shop, 9 Alexandra Street, Rowlands Gill, NE392JB, United Kingdom.


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